Technology Support Specialist
Bunnell, FL Bunnell, FL Full-time Full-time $19.
86 - $21.
70 an hour $19.
86 - $21.
70 an hour 9 days ago 9 days ago 9 days ago
Qualifications:
(1) Associates Degree in Computer Science or Information Systems.
A
Certification and /or demonstrable experience building, repairing and upgrading computers with related experience in Information systems may be substituted for Degree.
(2) Apple and Microsoft training / certification and a minimum of three (3) years experience in Windows and OS X.
KNOWLEDGE, SKILLS AND ABILITIES:
Must possess working knowledge of Microsoft Windows; Mac OS X, Microsoft Server, Active Directory Tools, Ethernet switched wired and wireless networks.
Ability to work as part of a team.
Experienced in delivering training to adults/teachers.
Possess excellent communication, customer service and technical problem solving skills.
Evidence of experience in the integration of technology into the classroom (preferred).
REPORTS TO:
Director of Technology SUPERVISES:
Assigned Personnel.
JOB GOAL:
To provide on-site assistance for all computer / network hardware, software, and peripherals on the district's network.
Provide professional customer service to all staff and students, and assist with resolving issues in educational and enterprise applications.
PERFORMANCE
Responsibilities:
(1) Provide technical consulting assistance related to systems and software to school personnel.
(2) Provide support for Windows and Macintosh based hardware and software (3) Research software/hardware solutions for instructional purposes.
(4) Maintain a proactive role in understanding and evaluating Macintosh (Apple) andWindows based products.
(5) Assist with training of staff on hardware/software.
(6) Perform network administration and implementation and assist with management of theDistrict's Local Area Network.
(7)Set up and configure hardware and install new software on school computers.
(8) Provide support for District supported software and hardware.
(9) Troubleshoots hardware, software, network, and operating system problems and provide on-going technical support to other Technology personnel.
(10) Interact with other members of the Technology team to troubleshoot and resolve system level problems.
(11) Manage and document inventory control of District networking equipment.
(12) Track all work in the help desk work order system (13) Perform hardware and software upgrades for all District supported hardware and software.
(14) Keep current of trends, changes and developments in Network Administration and Technology as it applies to Flagler County Public Schools.
(15) Performing other incidental tasks consistent with the goals and objectives of this position.
PHYSICAL REQUIREMENTS:
Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently and/or up to 10 pounds of force as needed to move objects.
TERMS OF EMPLOYMENT:
Days Annual -Full Time Hours per Day 8 Salary Lane CHZ Salary Schedule Non-Instructional.
EVALUATION:
Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of personnel.
Essential Performance Responsibilities Job Type:
Full-time Pay:
$19.
86 - $21.
70 per hour
Benefits:
401(k) Dental insurance Health insurance Health savings account Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
86 - $21.
70 an hour $19.
86 - $21.
70 an hour 9 days ago 9 days ago 9 days ago
Qualifications:
(1) Associates Degree in Computer Science or Information Systems.
A
Certification and /or demonstrable experience building, repairing and upgrading computers with related experience in Information systems may be substituted for Degree.
(2) Apple and Microsoft training / certification and a minimum of three (3) years experience in Windows and OS X.
KNOWLEDGE, SKILLS AND ABILITIES:
Must possess working knowledge of Microsoft Windows; Mac OS X, Microsoft Server, Active Directory Tools, Ethernet switched wired and wireless networks.
Ability to work as part of a team.
Experienced in delivering training to adults/teachers.
Possess excellent communication, customer service and technical problem solving skills.
Evidence of experience in the integration of technology into the classroom (preferred).
REPORTS TO:
Director of Technology SUPERVISES:
Assigned Personnel.
JOB GOAL:
To provide on-site assistance for all computer / network hardware, software, and peripherals on the district's network.
Provide professional customer service to all staff and students, and assist with resolving issues in educational and enterprise applications.
PERFORMANCE
Responsibilities:
(1) Provide technical consulting assistance related to systems and software to school personnel.
(2) Provide support for Windows and Macintosh based hardware and software (3) Research software/hardware solutions for instructional purposes.
(4) Maintain a proactive role in understanding and evaluating Macintosh (Apple) andWindows based products.
(5) Assist with training of staff on hardware/software.
(6) Perform network administration and implementation and assist with management of theDistrict's Local Area Network.
(7)Set up and configure hardware and install new software on school computers.
(8) Provide support for District supported software and hardware.
(9) Troubleshoots hardware, software, network, and operating system problems and provide on-going technical support to other Technology personnel.
(10) Interact with other members of the Technology team to troubleshoot and resolve system level problems.
(11) Manage and document inventory control of District networking equipment.
(12) Track all work in the help desk work order system (13) Perform hardware and software upgrades for all District supported hardware and software.
(14) Keep current of trends, changes and developments in Network Administration and Technology as it applies to Flagler County Public Schools.
(15) Performing other incidental tasks consistent with the goals and objectives of this position.
PHYSICAL REQUIREMENTS:
Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently and/or up to 10 pounds of force as needed to move objects.
TERMS OF EMPLOYMENT:
Days Annual -Full Time Hours per Day 8 Salary Lane CHZ Salary Schedule Non-Instructional.
EVALUATION:
Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of personnel.
Essential Performance Responsibilities Job Type:
Full-time Pay:
$19.
86 - $21.
70 per hour
Benefits:
401(k) Dental insurance Health insurance Health savings account Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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